The service
SendAPI.email, run by CodeShant Technologies, lets your apps send transactional email through an API on Amazon SES, with a panel for logs, domains, API keys, the suppression list and billing. You can create an account with your email address or a Google account; by creating one, you agree to these terms. You must be at least 18 and able to enter a contract. You are responsible for what happens under your account and with your API keys.
Price and credits
- Sending uses credits: one credit sends one email to one recipient. A new account gets 100 free credits.
- Launch offer: the first 100 accounts get 1,000 free credits instead of 100, while places last. The home page shows how many are left. One launch offer per person or business.
- An account can have up to 5 domains, and up to 10 once it has bought any pack.
- You buy more credits in packs on the Billing page, at the prices in US dollars shown there and on our home page. Stripe takes the payment by card.
- Credits never expire. They belong to your account and can't be exchanged for money or moved to another account.
- When we don't send to a recipient, because the address is on your suppression list or the email failed, its credit comes back to your account. An email that was sent uses its credits even if it bounces later.
- New prices apply only to packs bought after the change. Credits you already have keep working.
Refunds
Credits are a digital product: they reach your account as soon as Stripe confirms the payment, you can use them right away, and they never expire, so you keep the full value of every pack. That's why all purchases are final and non-refundable.
- Try before you buy: the free credits let you try the service before you pay anything, and the smallest pack is $5 for 5,000 credits.
- If we ever close SendAPI.email for a reason other than you breaking these terms, we refund the credits you paid for and haven't used.
- If you buy as a consumer, the law where you live may give you a right to withdraw from the purchase, in the EU within 14 days of buying. These terms don't take that right away. At checkout you ask us to add the credits right away, so if you withdraw, you pay for the credits you've used and we refund the rest; once you've used them all, the right ends. Email [email protected] to use it.
- After each purchase, we email you a confirmation with the pack, the amount, the date and these conditions.
Acceptable use
Send only email that its recipients expect, from domains you own. You may not use SendAPI.email for:
- Spam, or email to bought, rented or scraped address lists.
- Phishing, scams, or email that pretends to come from someone else.
- Malware, or links to it.
- Anything illegal, hateful or harassing.
Amazon's rules for Amazon SES, including the AWS Acceptable Use Policy, apply to everything sent through the service.
Bounces, complaints and limits
Addresses that bounce or mark an email as spam are added to your suppression list, and we don't send to them again. Sending has a daily limit, set by our Amazon SES account. If your bounces or spam complaints put the service at risk, we may pause your sending.
Pausing and blocking
We may pause your API keys or block your account if you break these terms. When we can, we tell you why.
Your content
You keep ownership of your emails and their content. You give us the limited licence we need to store and send them, only to run the service for you.
Availability
We work to keep SendAPI.email running, but we do not promise a set uptime. The service depends on Amazon SES, Cloudflare and our hosting, which we do not control.
Liability
The service is provided "as is". As far as the law allows, we are not liable for indirect loss or lost profit, and our total liability is limited to what you paid us in the 12 months before the claim.
Nothing in these terms limits liability that the law does not allow us to limit, such as for intent, gross negligence, injury, or your rights as a consumer.
Ending the contract
You can stop using the service at any time; email [email protected] to have your account deleted. We may end or suspend the service if you break these terms.
Who the contract is with
Your contract is with CodeShant Technologies. These terms don't take away the protection of mandatory consumer law where you live, and our processing of personal data stays under the GDPR.
We may update these terms. If you keep using SendAPI.email after a change, the new terms apply. Questions: [email protected].